FAQ
Ordering and Shipping:
- What payment methods do you accept? At the moment we accept Paypal which allows guest checkout with a credit/debit card.
- Do you offer international shipping? Yes, we offer free worldwide shipping.
- How can I track my order? Go to the "Track My Order" tab and type in your tracking number.
- What is your estimated delivery time? It varies on destination but most of the time it's around 7-10 days, worst case scenario expect 14-18 days.
- What is your return/exchange policy? Yes, we have a 30 day return policy, read more about it in the "Return Policy"
- How do I initiate a return or exchange? You contact us at the "Contact Us" tab.
- Is there a time limit for returns? 30 days.
Customer Service:
- How can I contact your customer service? At the "Contact Us" tab.
- How long does it take to receive a response to my inquiry? Around 1-2 business days.